3. Purpose of processing your personal data
MRC will use your personal information for several purposes including the following:
to provide our services, activities or online content and to deal with your requests and enquiries;
for "service administration purposes", which means that MRC may contact you for reasons related to the service, activity or online content you have signed up for, as set out in paragraph 4 below (e.g. to provide you with password reminders or to notify you that a service, activity or online content has been suspended for maintenance);
to provide you with information about our services, activities or online content;
to personalise the way MRC content is presented to you (we may present this information or a link to it on our homepage);
to use IP addresses to identify the location of users, to block disruptive use, to establish the number of visits from different countries and to determine whether you are accessing the services from the UK or not;
to monitor and analyse MRC website usage; and
to analyse and improve the services offered on the MRC website
4. When will MRC contact me?
MRC may contact you:
regarding any service or online activity you have signed up for to ensure that MRC can deliver the services to you;
where you have opted in to receive further correspondence;
in relation to any contribution you have submitted to MRC, e.g. on MRC social media message boards or via text or voicemail message;
to invite you to participate in surveys about MRC services (participation is always voluntary); and
for MRC marketing purposes (see paragraph 5 below). You will be able to opt-out of receiving any of the above by changing your preferences at any time by visiting or by following the details on the communication sent to you.
5. Will I be contacted for marketing purposes?
MRC focuses on providing you with the information required for us to work with you to provide one of our professional services. We will contact you for purposes that fulfil this objective if we believe they are a legitimate part of your business relationship with us.
We would like to use your personal data to send you details of products or services that we offer that we have identified as likely to be of interest to you. We will only send you information in line with the preferences you indicated when you provided the personal data. These include the promotion of new services, activities or online content, and invitations to discuss in more detail with us where you have opted in to receiving information regarding them.
You will be able to opt-out of receiving any of the above by changing your preferences at any time by visiting or by following the details on the communication sent to you.
6. Will MRC share my personal information with anyone else?
We will keep your information secure and confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described in paragraph 7 below. Generally, we will only use your information within MRC.
MRC employs some third parties to deliver online and offline services (e.g. software hosting) and requires third parties to comply strictly with its instructions that they do not use your personal information for their own business purposes. Please see section 9 for further information.
If you wish to object, please update your preferences on our website
7. Offensive or inappropriate content on the MRC website
If you post or send offensive, inappropriate or objectionable content anywhere on or to the MRC website or otherwise engage in any disruptive behaviour on any MRC service, MRC may use your personal information to stop such behaviour.
Where MRC reasonably believes that you are or may be in breach of any of the laws of England and Wales (or the law of Scotland if you live there) (e.g. because content you have posted may be defamatory), MRC may use your personal information to inform relevant third parties such as your employer, school/college/university, email/internet provider or law enforcement agencies about the content and your behaviour.
8. Legitimate Interests
MRC processes your personal information to meet our contractual obligations to you including providing you with benefits that we believe add value to your business.
9. Recipients and Processors of your information
MRC do not share your data with other Controllers and Data Processors outside of MRC.
10. How long will MRC keep my personal information?
As a business which produces design we will retain information only specific to designs for the lifetime of the design. Any other information will be removed from our records after 10 years from the date on which the enquiry / project / tender etc began.
Where you contribute material to MRC we will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted. Some content submitted to, or shared with, MRC may be retained if necessary in an archive, to document the development and history of the design / work. There may also be rare instances where we will share your contribution with third parties in the interests of MRC
11. Data subject’s right to Access
You have rights in respect of your personal data.
Right of access – you have the right to know whether we are processing your personal data, and to a copy of that data. We would need as much information as possible to enable us to locate your data. We will respond to your request within 28 days of receipt of your request. If you want to exercise this right, please contact the Controller at the contact details above. If you want to know more about this right, the ICO has more guidance on their website: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulationgdpr/individual-rights/right-of-access/
Right to rectification – you have the right to have any incorrect personal data corrected or completed if it is incomplete. You can make this request verbally or in writing. We will need as much information as possible to enable us to locate your data. We will look at any request and inform you of our decision within 28 days of receiving the request. If you want to exercise this right, please contact the Controller at the contact details above. If you want to know more about this right, the ICO has more guidance on their website: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulationgdpr/individual-rights/right-to-rectification/
Right to erasure – this right, often referred to as the right to be forgotten allows you to ask us to erase personal data where there is no valid reason for us to keep it. We will look at any request and inform you of our decision within 28 days of receiving the request. If you want to exercise this right, please contact the Controller at the contact details above. If you want to know more about this right, the ICO has more guidance on their website: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulationgdpr/individual-rights/right-to-erasure/
Right to restrict processing – you have the right to ask us to restrict processing of your data. We will look at any request and inform you of our decision within 28 days of receiving the request. If you want to exercise this right, please contact the Controller at the contact details above. If you want to know more about this right, the ICO has more guidance on their website: https://ico.org.uk/for-organisations/guide-to-the-general-data-protectionregulation-gdpr/individual-rights/right-to-restrict-processing/
Right to data portability – you have the right to move, copy or transfer your personal data from one IT environment to another. This right applies to data that you have provided to us and that we are processing on the legal basis of consent or in the performance of a contract and that processing is by automated means. We will respond to your request within 28 days of receipt of your request. If you want to exercise this right, please contact the Controller at the contact details above. If you want to know more about this right, the ICO has more guidance on their website: https://ico.org.uk/for-organisations/guide-to-thegeneral-data-protection-regulation-gdpr/individual-rights/right-to-data-portability/
Right to object – you have the right to object to our processing of your personal data based on (i) legitimate interests, or for the performance of a task in the public interests/exercise of official authority (including profiling); (ii) direct marketing (including profiling); and (iii) for purposes of scientific/historical research and statistics.
(i) Legitimate interests/legal task – your objection should be based on your particular situation. We can continue to process the data if we can demonstrate compelling legitimate grounds which override your interests
(ii) Direct marketing – you have an absolute right to ask us to stop processing for the purposes of direct marketing. We will action your request as soon as possible.
(iii) Scientific/historical research and statistics - your objection should be based on your particular situation. If we are conducting research where the processing is necessary for the performance of a public task, we can refuse to comply with your objection.
If you want to exercise this right, please contact the Controller at the contact details above. If you want to know more about this right, the ICO has more guidance on their website: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulationgdpr/individual-rights/right-to-object/
Processing based on consent
Where we process your personal data based on your consent you have the right to withdraw that consent at any time without reason. You can opt-out by using the unsubscribe/opt-out in any marketing we send you and you can contact the Controller at the contact details above.
The right to lodge a complaint to the supervisory authority
If you are unhappy with any aspect of our handling of your data, you can make a complaint to the Information Commissioner’s Office - https://ico.org.uk/concerns/
12. Consent for processing
You may withdraw your consent to any of our processing activities at any time by changing your preferences at MRC will also enable you to do this on every communication that we send to you.
A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about cookies on http://www.allaboutcookies.org/
Most browsers will allow you to turn off cookies. If you want to know how to do this, please look at the menu on your browser or look at the instruction on http://www.allaboutcookies.org/ Please note however that turning off cookies will restrict your use of our website.
On MRC's websites, cookies record information about your online preferences and allow us to tailor the websites to your interests. Users can set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised features cannot then be provided to that user and accordingly they may not be able to take full advantage of all the website's features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.
Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience.
Third-Party Cookies on MRC pages
Please note that during your visits to MRC websites you may notice some cookies that are not related to MRC or MRC’s contractors. When you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. MRC does not control the dissemination of these cookies. You should check the privacy policies of these websites for more information.
This Policy was last updated: Sept 2020
MRC is fully committed to safeguarding your personal and sensitive information, as outlined in MRC’s Data Protection Policy. Whenever you provide details of a personal or sensitive nature we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the General Data Protection Regulation 2018 (GDPR).
The Controller is: MRC Engineering, Balby Court Business Campus, Balby Carr Bank, Doncaster, DN4 8DE
2. What personal information will be collected and how will MRC collect it?
When you join, participate in, access or sign up to any of MRC's services, activities or online content, such as newsletters, competitions, live chats, message and discussion boards on social media platforms, telephone or text MRC, or register to use MRC’s website, we receive personal information about you. This can consist of information such as your name, email address(es), postal address(es), telephone and mobile number, date of birth, employment and employer details, professional interests and areas of work. By submitting your details, you enable MRC (and where applicable its contractors) to provide you with the services, activities or online content you select.
Please note that sometimes we will require you to provide additional personal information, and sometimes sensitive personal information (e.g. if you are sending in an application to tender, recruitment information etc.). When we do this, we will provide further information as to why we are collecting your information and how we will use it.
This information will be collected via the telephone, face to face, online forms and via your employer if they are providing information.
The MRC website(s) may contain hyperlinks to websites owned and operated by third parties. These third-party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or is collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.